Electricity
FESCO Bill Check
FESCO (Faisalabad Electric Supply Company) supplies electricity to Faisalabad، Jhang، Toba Tek Singh، Sargodha and Chiniot, and has operated since 1998.
FESCO at a glance
- Full name
- Faisalabad Electric Supply Company
- Established
- 1998
- Head office
- Faisalabad
- Helpline
- 118
- Service area
- Faisalabad, Jhang, Toba Tek Singh, Sargodha, Chiniot
- Number format
- 14 digits, starting 09, 10, 11
- Billing system
- PITC shared
What is FESCO and which areas does it supply?
FESCO (Faisalabad Electric Supply Company) serves Pakistan's textile capital and surrounding districts, providing power to a huge concentration of textile mills, small industries and residential neighbourhoods across central Punjab.
FESCO supplies Faisalabad — Pakistan's textile capital — along with Jhang, Toba Tek Singh, Sargodha and Chiniot. The territory combines an enormous concentration of spinning, weaving, dyeing and finishing units with a large agricultural hinterland, so the network carries both continuous industrial load and seasonal tube-well demand.
Textile processing is electricity-intensive and runs in shifts, which gives FESCO an unusually flat demand curve compared with residential-dominated territories. Many of the larger mills also run captive generation, so their draw on the grid shifts with gas availability and fuel prices rather than with the weather alone.
FESCO reports the smallest gap between its actual losses and the level allowed in its tariff of any distribution company in the country — under a single percentage point — and recovers essentially all of what it bills. On the loss measure it is, by the regulator's own published figures, the best-performing company in Pakistan.
Which number you need
FESCO identifies your connection by one number only: the 14-digit reference number printed at the top of the bill. There is no shorter customer or consumer ID that will work in its place — that facility exists at LESCO alone — so the printed reference number is the one to keep.
FESCO references begin with 09, 10, 11. Those leading digits are the billing batch, and they are what lets this site work out the company from the number alone, with no dropdown to choose from.
FESCO bills through the shared system operated by PITC, the government's IT company, which is the same platform behind most of the other distribution companies. That shared infrastructure is why one number format and one lookup reach them all.
Which districts does FESCO cover?
FESCO's service area covers Faisalabad، Jhang، Toba Tek Singh، Sargodha and Chiniot.
FESCO performance in FY 2024-25
NEPRA publishes an annual assessment of every distribution company. These are FESCO's reported figures, set against the level allowed in its tariff and the national picture.
- T&D losses(FY2024-25)
- 9.02%[1]
- Allowed in tariff(FY2024-25)
- 8.38%[1]
- Revenue recovery(FY2024-25)
- 101.00%[1]
- In-year surplus(FY2024-25)
- Rs 6 bn[1]
- Loss ranking(FY2024-25)
- 2 of 10 (lower is better)
| Measure | Reported | Target | National |
|---|---|---|---|
| T&D losses | 9.02% | 8.38% | 17.55% |
| Revenue recovery | 101.00% | 100% | 96.60% |
Recovery above 100% reflects payments received against earlier arrears on top of the year's own billing, not overcharging. Sector-wide, distribution companies lost Rs 132 billion in FY 2024-25.
FESCO reports the lowest breach of its allowed loss level of any distribution company — under one percentage point — and recovers essentially all of what it bills. On the regulator's own numbers it is the best-performing DISCO in the country on the loss measure.
Report a meter or billing problem
Complaints for FESCO — and every other PITC company — are filed through one shared system, CCMS. You can find your account by reference number, contact number or CNIC.
The form asks for your name, mobile in 923xxxxxxxxx format, CNIC, address and a nearby landmark, plus the nature and type of the complaint. Keep the complaint number it gives you — every later stage of escalation depends on it.
Do not pay scammers. No distribution company asks for payment over the phone, for an OTP, or for money into a personal account. A call demanding immediate payment to avoid disconnection is the most common form of this fraud. Always pay through a bank, ATM or authorised wallet.
How do I pay a FESCO bill?
A FESCO bill can be paid at a bank, an ATM, JazzCash, Easypaisa or any authorised payment counter, using the same reference number.
Payment Methods
Where is FESCO's head office?
FESCO's head office is in Faisalabad: West Canal Road, Abdullahpur, Faisalabad
Common questions about FESCO bills
How do I check my FESCO bill online?
Enter the Reference Number printed on any previous FESCO bill in the box above. BillHub recognises it as FESCO's and opens the real bill from PITC's official system. No account or registration is needed.
Which areas does FESCO supply?
FESCO covers Faisalabad, Jhang, Toba Tek Singh, Sargodha, Chiniot, and is headquartered in Faisalabad. Every distribution company holds an exclusive NEPRA licence for its own territory, so which one supplies you is decided by your address — there is no competing supplier to switch to.
Can I get net metering with FESCO?
Yes — FESCO processes applications, inspects the installation and fits the meter. Since February 2026 the arrangement is net billing rather than net metering, so work out payback on the current basis rather than on older figures. Faisalabad's textile units are the largest adopters here: mill roofs are extensive, and shift-based operation means much of the generation is consumed on site rather than exported at the reduced buyback rate.
Where is the FESCO Reference Number printed?
Near the top of the paper bill, usually beside your name and address. Enter it in full, with no spaces or dashes. If you no longer have a paper bill, your local FESCO sub-division office can look it up from your address and CNIC.
How do I file a billing complaint against FESCO?
Call 118 or visit your FESCO sub-division office, and take a complaint number — every later stage will ask for it. The escalation route beyond that is set out above.
Does FESCO generate its own electricity?
No — FESCO distributes only, over its own network across Faisalabad and the surrounding districts. Generation is bought centrally, and the tariff is NEPRA's rather than FESCO's.
Sources
- [1]Performance Evaluation Report FY 2024-25 — Distribution Companies — NEPRA, accessed 26 August 2026
Last verified: 26 August 2026